Cynthia MacRitchie founded Keeping the Balance in 2007, and has since helped more than 100 small business clients bring balance to their financials and their lives. Cynthia is a Certified QuickBooks Pro Advisor and professional Bookkeeper with more than 20 years of experience in bookkeeping, IT, and customer service. She specializes in working with small businesses (fewer than 20 employees), especially in the retail, professional services, legal and construction industries.
Prior to founding Keeping the Balance, Cynthia served as the staff bookkeeper for several well respected accounting firms including Hobson, Bishoff & Dowdy, PLLC, in Tampa and Wathen Accounting in Temple Terrace.
As a long-time Tampa resident, Cynthia does volunteer work for several community organizations including Hands On Tampa Bay. Her personal interests include gardening, stained glass crafting, quilting, and bowling.
Stefania Palles, Office Manager/Bookkeeper
Stefania began employment at Keeping the Balance in the spring of 2014 while furthering her college education. She has a Bachelor’s degree from the University of South Florida, as well as a career diploma and national certification in pharmacy. Though extremely passionate about healthcare, she has found a niche in the bookkeeping field. At the office, Stefania is responsible for processing client payrolls, maintaining clients’ financials on a weekly and monthly basis, making timely state and federal tax payments and overseeing workflow amongst the bookkeeping staff. She spends her time outside of work with her husband and two sons.
Vicky Zager, Bookkeeper
Vicky began employment at Keeping the Balance in the spring of 2016. She attended the University of Wisconsin in Milwaukee and worked almost 35 years in the field of engineering. Always excelling at working with numbers, Vicky has settled nicely into a new career as a bookkeeper. Vicky is also responsible for processing client payrolls, maintaining clients’ financials on a weekly and monthly basis, and making timely state and federal tax payments. Outside of work, she has two children and four grandchildren she enjoys spending time with.
Laura Quade, Administrative Assistant/Bookkeeper
Laura began employment at Keeping the Balance in January of 2018. She has a Bachelor’s of Science in Business Administration from Ambassador University. After being a Certified Legal Assistant for five years and a stay-at-home mom for over seventeen years, Laura has started a new chapter in bookkeeping . Her duties include handling typical administrative tasks in addition to maintaining clients’ financials on a monthly and quarterly basis. Laura is married with three daughters and enjoys running, yoga, and playing volleyball.